Question 1

1. What areas do you service?

Accepted Answer

We’re based in Hamilton and provide electrical services across the wider Waikato region, including Rototuna, Flagstaff, Chartwell, Pukete, and nearby rural areas.

Question 2

2. Do you offer free quotes?

Accepted Answer

Yes — we provide free, no-obligation quotes for most jobs. Complex projects or detailed assessments may require an on-site visit, which we’ll discuss with you beforehand.

Question 3

3. Do you install heat pumps?

Accepted Answer

Yes. Eleco Electrical specialises in Mitsubishi Heavy Industries (MHI) heat pump supply, installation, servicing, and removal of old units.

Question 4

4. How quickly can you get to my job?

Accepted Answer

We aim to respond as quickly as possible. For urgent issues, we do our best to provide same-day support, depending on availability.

Question 5

5. What kinds of electrical work do you do?

Accepted Answer

We handle a wide range of electrical services, including:

Repairs & fault finding
Lighting installations
Switchboard upgrades
Power points
Heat pumps
New builds & renovations
Commercial & industrial work
Data, WiFi, and smart home setup

Question 6

6. Are you licensed and certified?

Accepted Answer

Yes — all our work is completed by qualified, registered electricians. We provide Certificates of Compliance (COC) and Electrical Safety Certificates (ESC) where required.

Question 7

7. Do you offer after-hours or emergency electrical services?

Accepted Answer

Yes — we aim to support urgent callouts when possible. Contact us directly for immediate assistance.

Question 8

8. How do I know what size heat pump I need?

Accepted Answer

We assess your room size, layout, insulation, sun exposure, and heating requirements to recommend the right model. Proper sizing ensures comfort and energy efficiency.

Question 9

9. Will there be any hidden costs?

Accepted Answer

No — we believe in open, transparent pricing. We’ll discuss any additional costs with you before work begins.

Question 10

10. Do you work with builders and renovation companies?

Accepted Answer

Absolutely. We collaborate closely with homeowners, designers, and builders to deliver complete, future-ready electrical solutions for renovations and new builds.

Question 11

11. How often should my heat pump be serviced?

Accepted Answer

We recommend servicing every 6-12 months to maintain performance, reduce power usage, and extend the lifespan of your unit.

Question 12

12. What should I include when requesting a quote?

Accepted Answer

It’s helpful to share:

Your location
A brief description of the job
Any photos (if applicable)
Preferred timeframe

This helps us provide accurate pricing and advice.

Frequently Asked Questions